Welcome to Shamrock Animal Hospital
Your Veterinarian in Rosemount, MN
Call us at (651) 423-3565
Pet Emergency? Call us right away at (651) 423-3565!
March 19, 2020
To our Valued Clients and Pets at Shamrock Animal Hospital,
Due to the coronavirus outbreak, we are implementing a change in our normal hospital procedures and will frequently be working with only limited numbers of staff. We are committed to your pet’s healthcare and their needs and are doing our best to work with the limited resources we have. This means it may take longer than usual for a doctor or technician to call you about your pet’s lab work results if they are not urgent. Similarly, messages that are left for the doctor which do not require emergency attention may take up to 24-48 hours for a response depending on our current situation.
With regards to your pet’s prescription refills, we ask that you submit your refill request with a reasonable amount of time before your supply finishes. Refills requests may take between 2-7 days to process due to limited numbers of staffing as well as decreasing supplies of certain medications. We cannot be held responsible for a delay in processing refills if you submit a request for a medication when you are nearly or completely out. Please plan ahead of time.
There are many medications and medical supplies which are becoming less available to us because the human healthcare system needs them or because they are produced in an area affected by the outbreak. What this means is that some medications will no longer be available, and we likely will not know when they will be available again. As of right now, we know that the following medications are on backorder and unavailable:
- Vetmedin (pimobendan)
- Proin (phenylpropanolamine)
We will try to update this list as we know more. Some of these medications may have alternatives that you can use. If you are having trouble filling your prescriptions, with us or with other outside pharmacies, please leave a message for your veterinarian and we will try to advise you on the best course of action.
Contact Numbers for the Clinic
If you are trying to reach the clinic for an inquiry or to make an appointment, please call our regular clinic number at 651-423-3565
If you are trying to reach someone while you are physically here in the parking lot, as you wait for us to finish with your pet, please call 612-207-6002.
We will do our best to keep our website, Facebook, and PetDesk updated with information moving forward. Go to shamrockvet.com for details.
Your pets’ health and wellbeing are very important to us, and we take every possible measure to give your animals the care they deserve.
Shamrock Animal Hospital is a full service animal hospital and welcomes both emergency treatment cases as well as patients in need of routine medical, surgical, and dental care. Our Doctors have years of experience treating serious conditions and offering regular pet wellness care. Beyond first rate pet care, we make our clinic comfortable, kid-friendly, and calm, so your pet can relax in the waiting room and look forward to meeting our staff.
We are happy to offer a number of resources that enable you to learn about how to take better care of your pets.The best veterinary care for animals is ongoing nutrition and problem prevention, so becoming knowledgeable about preventative pet care is essential to the ongoing success of your animal’s health. If you have any questions, call (651) 423-3565 or email us and we'll promptly get back to you.
At Shamrock Animal Hospital, we treat your pets like the valued family members they are.
Dr. Kurt Walter-Hansen, Dr. Patricia Walter,
Dr. Michelle Tholl, Dr. Rachel Barnes, Dr. Emily Smith, Dr. Melissa Vail
Rosemount Veterinarian | Shamrock Animal Hospital | (651) 423-3565
14390 South Robert Trail | Rosemount, MN | 55068